arrobaMail
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Frequently asked questions

Contacts and lists

Your list is your asset: how to import it, segment it, and keep it healthy.

It depends on your plan. The Free Plan includes a base to get started; paid plans expand the amount, and Unlimited plans are billed by the volume of subscribers you contract. The details for each plan are on the pricing page.

Yes. We accept CSV and Excel. The import detects duplicates, maps your custom fields, and lets you review before confirming; if the file has formatting issues, the panel flags them so you can fix them.

Yes, with condition groups you combine with AND / OR: subscriber data, custom fields, and real behavior (opens and clicks). Segmenting raises relevance — and relevance protects your deliverability.

arrobaMail manages each contact's status: Subscribed (active, receives campaigns), Pending (waiting to confirm double opt-in), Unsubscribed (opted out, no longer receives sends), and Blocked (invalid address or marked as spam; automatically excluded to protect your reputation).

Get started with arrobaMail
in under 5 minutes.

Free plan, AI generations included, no credit card required — and real support from a real team.

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