arrobaMail
Contact channels

Let's talk on the channel you prefer

Team in Argentina + Amanda IA after hours. Direct WhatsApp, sales bookings, and chat to get your questions answered without endless forms.

4 channels

Pick whichever works for you

DirectDirect WhatsAppHuman team during business hours + Amanda IA after hours to guide you and route your query.+54 9 11 5655-0699Open WhatsApp
Coming soonAI voice callConversational phone agent in development. Rollout planned for a later stage.Rolling out in the coming monthsJoin the beta waitlist
Based on your case

We'll route you to the right place

So your question reaches the right person fast, tell us briefly what you're writing about.

Sales and demos

You want to see the platform live, evaluate plans for your actual volume, or discuss a reseller project.

Handled by

Marketing specialists

Booking · WhatsApp

Technical pre-sales

Your evaluation requires looking at the API, checking deliverability, or planning a migration from another tool.

Handled by

TECSID technical team

WhatsApp · Email

Account support

You're a customer with an operational issue, a billing question, a configuration matter, or an incident to report.

Handled by

arrobaMail support

Dashboard · WhatsApp · Amanda IA

Education and press

You want to write about arrobaMail, interview the team, organize a workshop, or add the platform to your curriculum.

Handled by

Management

Email · Booking

Who we are

Argentine team, LATAM focus

arrobaMail is a product of TECSID, an Argentine technology company with over two decades in the market. arrobaMail launched in 2015 in response to the lack of email marketing tools built for LATAM: pricing in local currency, human support in Spanish, and a focus on businesses across Argentina, Chile, Colombia, Peru, Mexico, and Brazil.

We're not a reseller of another global platform. We built arrobaMail from the ground up with our own SMTP infrastructure, our own AI (Amanda IA), and a team that understands the regional market. When you talk to us, you're talking to the people who built the product.

Operating since

2004 (TECSID)

arrobaMail since

2015

Headquarters

Buenos Aires, Argentina

Focus market

LATAM

Frequently asked questions

Before you write to us

On WhatsApp, during business hours we usually respond quickly. After hours, Amanda IA can guide your query and route it to the human team. If you request a sales meeting, we'll coordinate the nearest available time.

No. WhatsApp, booking, and chat with Amanda IA are open channels with no commitment. If you later want to try the platform, you can create a free account (Free Plan) with no card required.

Yes. Our human team supports Spanish. Amanda IA and the platform support English and Portuguese. For sales meetings in English or Portuguese, we coordinate in advance.

Yes, that's exactly what the meeting with our Marketing specialists is for: 30 minutes where we show you the platform tailored to your industry and volume. No hard sell, just an informed evaluation.

If you're an active customer: there's a direct support channel in your dashboard, plus WhatsApp and Amanda IA. For major incidents (outage, critical issue), the TECSID team has a dedicated escalation channel.

Yes. For those cases, please send us details by email including the purpose of your inquiry. We have press materials, case studies, and aggregate data available depending on your objective.

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