arrobaMail
Smart decision · 3 minutes

Which plan fits you?

Honest comparison between arrobaMail's 3 plan types. No marketing — just what you need to know to choose well.

MonthlyPrepaidUnlimited

Last review: 2026 · reviewed periodically

In short

If we had to sum it up in one line

Three billing models, one platform. Same Amanda IA, same deliverability, same API. What changes is how you pay based on how you send.

M

Monthly

It's for you if…

Predictable volume, month after month

You send a recurring volume every month (regular newsletter, promos, steady comms). You want a fixed fee, a monthly invoice, and predictability.

See plans and pricing
The most flexible
P

Prepaid

It's for you if…

Irregular or seasonal use

You run occasional big campaigns, launches, one-off events. You don't want to pay every month. You pay when you use it, credits valid for 365 days.

See plans and pricing
U

Unlimited

It's for you if…

Stable base, frequent communication

Your list is stable and you send often. You pay by subscribers, not by sends. Better cost-per-send ratio when volume is high and constant.

See plans and pricing
3 questions, 1 decision

A quick guide to find your match

If all 3 answers point to the same type, you already have your answer. If they mix, check the table below or come chat with Amanda IA.

  1. 01Step 1

    What's your send volume like?

    • Constant, month after monthMonthly
    • Irregular, project-basedPrepaid
    • High and dailyUnlimited
  2. 02Step 2

    What's your billing priority?

    • Fixed fee, predictable invoiceMonthly
    • Pay only when I use itPrepaid
    • Billed per subscriber, not per sendUnlimited
  3. 03Step 3

    How does your list evolve?

    • Grows moderatelyMonthly
    • Spikes at launchesPrepaid
    • Stable, high retentionUnlimited
Detailed comparison

Type by type, feature by feature

Core features are in all three types. The real difference is how you pay, plus a few extras like advanced automation and priority support.

FeatureMonthlyPrepaidFlexibleUnlimited
Billing model
How we invoice you
Fixed monthly feeOne-time credit purchaseBy active subscribers
Renewal
Automatic monthlyWhen you top upMonthly or annual
Credit expiration
Doesn't roll over365 days from purchaseNo expiration
Minimum commitment
3 consecutive monthsNo minimumMonthly
Amanda IA
Built-in AI agent
IncludedIncludedIncluded
Monthly AI credits
Fixed allowance includedPurchased separately by packAllowance + extra packs
Lists, contacts, and segmentation
IncludedIncludedIncluded
Visual editor + templates
IncludedIncludedIncluded
Full reports and analytics
IncludedIncludedIncluded
Automation V2
Node-and-edge flows
IncludedBasicAdvanced
REST API v3 + Webhooks
IncludedIncludedIncluded
Dedicated SMTP servers
IncludedIncludedIncluded
Support
StandardStandardPriority
Best fit
SMBs with regular volumeProjects / launchesCompanies with a stable list

Table updated 2026

Real examples

When would you pick each one?

Three typical cases. If you see yourself in one, you already know where to start.

M
Monthly

"We have 8,000 subscribers and send a newsletter every week, plus an occasional monthly promo."

Predictable volume, fixed fee, stable monthly invoice. A Monthly plan of ~32,000 sends/month comfortably covers it with room to spare.

Subscribers
8K
Sends / month
~32K
Model
Fixed monthly fee
P
Prepaid

"We launch products every 2-3 months and send big campaigns to 30-50k contacts per launch."

Irregular, project-based use. Prepaid plan: buy the credits you need, use them within 365 days, no fee for months without activity.

Frequency
Every 2-3 mo
Peak send
30-50K
Validity
365 days
U
Unlimited

"A community of 50,000 active subscribers. We send content almost daily."

Stable base, high frequency. The Unlimited plan bills by subscribers, not by sends: the cost-per-send ratio improves when volume is high and constant.

Subscribers
50K
Cadence
Daily
Billing
Per contact

Doesn't your case fit exactly with any of these?

Let's talk and figure out together what fits you
Frequently asked questions

What people ask most when choosing

Yes. You can migrate between Monthly, Prepaid, and Unlimited at any time. If your business changes pace, the plan adapts. Unused credits from the previous plan are honored according to that type's terms (Prepaid credits are valid 365 days, Monthly sends don't roll over).

Core capabilities —Amanda IA, lists, segmentation, visual editor, templates, reports, API v3, and assisted deliverability— are available across the main plan types. What changes is the volume, the contracted capacity, the included AI generations, and each plan's commercial terms.

They don't roll over to the next month. The Monthly plan bills for the assigned monthly block. If your volume is irregular and you tend to under-use it, Prepaid is worth a look — what you bought stays valid for 365 days.

365 days from the purchase date. If you top up before they expire, the clock on the previous credits doesn't reset: each purchase keeps its own 12-month window. This gives you seasonality without losing what you paid for.

By the number of active subscribers in your list, not by sends. If your list is stable and you send a lot, the cost-per-send ratio drops compared to Monthly or Prepaid. Available monthly or annual with a discount.

Monthly and Unlimited have a minimum commitment of 3 consecutive months (it's the standard anti-spam contract); Unlimited can be taken monthly or annual with a discount. Prepaid has no minimum: you buy and you use.

For that case we have a different scheme: the Reseller Plan with white label, hierarchical multi-account, custom branding, and priority support. More info at /en/reseller.

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